Privacy Policy

Overview

NavioWorks ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vessel management platform and website.

We are based in the European Union and comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

Information you provide

• Account information: Name, email address, job title, vessel name when you create an account or request a demo
• Vessel data: Equipment records, maintenance tasks, certificates, inventory, and other operational data you enter into the platform
• Communications: Messages you send us via email or contact forms
• Payment information: Billing details processed securely through our payment provider

Information collected automatically

• Usage data: How you interact with our platform, features used, time spent
• Device information: Browser type, operating system, device identifiers
• Log data: IP address, access times, pages viewed

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our platform
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

Data Storage & Security

Your data is stored on secure servers located in the European Union. We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS) and at rest (AES-256)
• Regular security assessments and updates
• Access controls and authentication requirements
• Regular backups with secure storage

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers: Companies that help us operate our platform (hosting, email, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

All service providers are contractually obligated to protect your data and process it only as we instruct.

Your Rights (GDPR)

Under the GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at privacy@navioworks.com.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. You can export or delete your data at any time from your account settings.

Cookies

We use essential cookies to make our platform work. We may also use analytics cookies to understand how you use our site. You can control cookies through your browser settings.

• Essential cookies: Required for the platform to function
• Analytics cookies: Help us improve our service (can be disabled)

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: